Privacy Policy
At Home Quest Pvt Ltd, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with applicable privacy laws and regulations. By using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, phone number, email address, and any other details you provide to us directly when you contact us, sign up for our services, or fill out a form on our website.
- Transaction Information: Details related to property transactions, inquiries, or services you have requested from us.
- Website Usage Information: Information gathered automatically when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site. This is collected using cookies and other tracking technologies to enhance your browsing experience.
- Communication Preferences: Information about how you prefer to receive communications from us, including marketing emails or phone calls.
2. How We Use Your Information
Your personal information is used for the following purposes:
- Providing Services: To respond to your inquiries, process your property transactions, and offer support throughout your real estate journey.
- Improving Our Services: We analyze website usage data to better understand how visitors interact with our site and to improve its functionality.
- Marketing and Communication: With your consent, we may use your contact information to send you updates, promotions, or information about new property listings and services.
- Legal Compliance: To comply with legal obligations, prevent fraud, or protect our company and users.
3. How We Protect Your Data
We implement industry-standard security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These include:
- Encryption: We use encryption technologies to safeguard sensitive data during transmission and storage.
- Secure Data Storage: All personal information is stored in secure environments with restricted access.
- Regular Security Audits: We conduct regular reviews of our security practices to ensure your data remains safe.
- Despite our best efforts, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection of your data. However, we are committed to taking all necessary steps to safeguard it.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as IT support, payment processors, or marketing partners. These providers are obligated to protect your data and use it only for the purposes we specify.
- Legal Requirements: We may disclose your personal information if required by law or in response to a legal request, such as a court order or government investigation.
- Business Transactions: In the event of a merger, acquisition, or sale of our company assets, your information may be transferred to the new owners.
5. Your Privacy Rights
You have certain rights regarding your personal data, including:
- Access and Correction: You may request access to the personal information we hold about you and ask us to correct or update any inaccuracies.
- Opt-Out: You have the right to opt out of receiving marketing communications from us at any time. You can do this by following the unsubscribe instructions in our emails or contacting us directly.
- Data Deletion: You can request that we delete your personal information if it is no longer necessary for the purposes for which it was collected, subject to legal obligations.
- Data Portability: You can request a copy of your personal information in a structured, commonly used format and transfer it to another service provider.
- To exercise any of these rights, please contact us using the information provided at the end of this policy.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, analyze website performance, and deliver targeted advertisements. Cookies are small files stored on your device that help us remember your preferences and recognize repeat visits.
- Types of Cookies We Use:
- Essential Cookies: Required for basic website functionality.
- Performance Cookies: Help us analyze how visitors use our website.
- Marketing Cookies: Allow us to show you relevant property listings and services based on your browsing history.
You can control your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites, such as property developers or industry partners. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us, and we will take steps to remove it.
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically. If significant changes are made, we will notify you by email or through a notice on our website.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:
- Home Quest Pvt Ltd
Email: contact@homequest.in
Mobile: (+91) 87-50-10-2000
Address: Unit No. 703, 7th Floor, ILD Trade Centre, Badshahpur Sohna Rd Hwy, D1 Block, Malibu Town, Gurugram, Haryana (122018)
We are committed to addressing your concerns and ensuring your privacy is respected at all times.
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as outlined above. Your continued use of our website or services constitutes your agreement to this policy and any updates we may make. If you do not agree with any part of this Privacy Policy, we advise you to discontinue using our services. Should you have any questions or concerns about how your data is handled, please feel free to reach out to us for further clarification.
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Get in touch for any inquiries or to arrange a site visit. We prioritize your privacy, ensuring your information remains confidential.
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